Delete your account

In the app

1. Open RelayBaby on your iPhone.
2. Open Settings and scroll to the bottom.
3. Tap “Delete Account” and confirm.

If RelayBaby shows the locked screen, tap “Account” below the unlock button, then “Delete Account.” If you signed in with Apple, Apple asks you to confirm.

Your account and data are deleted right away, and the app tells you when it is done. If the deletion cannot finish, the app says why; try again or email us.

Delete Account appears once you have a RelayBaby account. Without an account, your data is only on your iPhone: use Reset All Data at the bottom of Settings, or delete the app.

By email

1. Email support@relaybaby.app from the email address associated with your RelayBaby account.
2. Use the subject line “Delete my RelayBaby account.”
3. We will confirm the request and process it within a reasonable time.

What gets deleted

• Your sign-in, profile, push tokens, and subscription records.
• If you organized the Care Circle: the whole Care Circle, for every member. That is the child profile, caregivers, care records, handoffs, reminders, and invitations.
• If you joined someone else’s Care Circle: your membership. The entries you logged and the caregiver name you used stay in that Care Circle as part of its shared log.
• The RelayBaby data on the iPhone you delete from.

What may be kept

A log of purchase events, without your user ID, for accounting. Crash reports, which Sentry keeps for a limited time. Our Privacy Policy has the details.

Subscriptions

Deleting your account does not automatically cancel an active App Store subscription. Manage or cancel through your Apple account: Settings → [your name] → Subscriptions.